Frequently Asked Questions
Exquisite Italian luxury delivered directly to your door.
Where are Valere Milano products manufactured?
Every piece in our collection is designed in Milan and handcrafted by skilled artisans in Italy using premium, ethically sourced materials.
How long does international shipping take?
Standard international shipping typically takes 5-7 business days. Express shipping options are available at checkout for delivery within 2-3 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please visit our returns portal to initiate a request and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size & Fit' guide. Since our garments follow European sizing, we recommend consulting the conversion chart or contacting our stylists for personalized advice.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Are your materials sustainable?
Valere Milano is committed to slow fashion. We use certified organic cotton, recycled polyester, and vegetable-tanned leathers to minimize our environmental footprint.